Terms & Conditions

Effective Date: April 1, 2026 | Last Updated: April 1, 2026

Welcome to tornbyjeffstrong.com. These Terms & Conditions (“Terms”) govern your use of this website and any purchases made through it. By using this website or placing an order, you agree to these Terms.

If you do not agree to these Terms, please do not use this website.

1. Website Owner

This website is operated by Coolstream LLC (“we,” “us,” or “our”).

For questions about these Terms, please contact us at:

Coolstream LLC

hello@tornbyjeffstrong.com

2. Use of This Website

You agree to use this website only for lawful purposes and in a way that does not infringe on the rights of others or restrict their use of the website.

You may not:

  • Use this website for fraudulent or unlawful purposes
  • Attempt to interfere with the website’s functionality or security
  • Copy, reproduce, distribute, or exploit website content without prior written permission, except as allowed by law

We reserve the right to suspend or terminate access to the website at any time for conduct we believe violates these Terms or is otherwise harmful.

3. Products and Orders

We may offer books, digital products, merchandise, or related materials for sale through this website.

All orders are subject to acceptance and availability. We reserve the right to refuse, limit, or cancel any order for any reason, including suspected fraud, pricing errors, inventory issues, or suspected resale activity.

We may update or discontinue products at any time without notice.

4. Pricing and Payment

All prices are listed in U.S. dollars unless otherwise stated.

We reserve the right to change pricing at any time without notice. If a pricing error occurs, we reserve the right to cancel or refuse any order placed at the incorrect price.

Payments may be processed through third-party payment processors such as Stripe or other providers. By submitting payment information, you represent that you are authorized to use the payment method provided.

5. Shipping

We will make reasonable efforts to process and ship orders within the timeframe stated on the website or at checkout.

If no specific shipping timeframe is stated, orders are generally expected to ship within 30 days of receiving a properly completed order under the FTC’s Mail, Internet, or Telephone Order Rule. If we cannot ship within the stated time, or within 30 days if no time is stated, we may contact you to request consent to a delay or cancel the order and issue a refund as required.  

Shipping times are estimates only and are not guaranteed unless expressly stated.

We are not responsible for shipping delays caused by carriers, weather, supply disruptions, incorrect addresses, or events beyond our reasonable control.

You are responsible for providing accurate shipping information. If an order is returned due to an incorrect or incomplete address, additional shipping charges may apply.

6. Returns and Refunds

If you are not satisfied with your purchase, please contact us at [Email Address].

Damaged, defective, or incorrect items

If your order arrives damaged, defective, or incorrect, contact us within 7 days of delivery at [Email Address]. If approved, we may offer a replacement, store credit, or refund at our discretion.

Digital products

Because digital products are delivered immediately and cannot typically be returned, all digital product sales are final unless otherwise stated.

We reserve the right to deny refunds or returns that do not comply with this policy.

7. Order Cancellations

If you need to cancel an order, contact us as soon as possible at [Email Address].

Orders may only be canceled before they are processed or shipped. Once an order has shipped, it cannot be canceled, but it may be eligible for return under the Returns and Refunds section above.

If we cancel an order for any reason and payment has already been collected, we will issue a refund to the original payment method.

8. Intellectual Property

All content on this website, including text, images, graphics, branding, logos, design elements, downloads, and other materials, is owned by Coolstream LLC or used with permission and is protected by applicable intellectual property laws.

You may not reproduce, republish, upload, post, transmit, distribute, or exploit any website content without prior written permission, except for personal, non-commercial use as permitted by law.

9. Third-Party Links and Services

This website may contain links to third-party websites, retailers, podcasts, social platforms, or external services. We are not responsible for the content, policies, or practices of those third parties.

Your use of third-party websites or services is governed by their own terms and policies.

10. Disclaimer

This website and all products and content are provided on an “as is” and “as available” basis without warranties of any kind, express or implied, to the fullest extent permitted by law.

We do not guarantee that the website will be uninterrupted, secure, or error-free, or that product descriptions, pricing, or other content will always be accurate, complete, or current.

11. Limitation of Liability

To the fullest extent permitted by law, Coolstream LLC and its affiliates, owners, employees, contractors, and representatives will not be liable for any indirect, incidental, special, consequential, or punitive damages arising out of or related to your use of the website, your purchase of products, or these Terms.

Our total liability for any claim relating to a product purchase will not exceed the amount you paid for the product giving rise to the claim.

Some jurisdictions do not allow certain limitations of liability, so some of the above limitations may not apply to you.

12. Indemnification

You agree to indemnify, defend, and hold harmless Coolstream LLC and its affiliates, owners, employees, contractors, and representatives from and against any claims, liabilities, damages, losses, and expenses arising out of your use of the website, your violation of these Terms, or your violation of any rights of another party.

13. Governing Law

These Terms are governed by and construed in accordance with the laws of the State of [State], without regard to conflict of law principles.

Any dispute arising out of or relating to these Terms or your use of the website shall be resolved in the state or federal courts located in [County, State], and you consent to the jurisdiction of those courts.

14. Changes to These Terms

We may update these Terms from time to time. Any changes will be posted on this page with an updated “Last Updated” date. Your continued use of the website after changes are posted constitutes acceptance of the revised Terms.

15. Contact

If you have questions about these Terms, shipping, returns, or your order, contact us at:

Coolstream LLC

hello@tornbyjeffstrong.com