Privacy Policy

Effective Date: April 1, 2026 | Last Updated: April 1, 2026

Coolstream LLC (“we,” “us,” or “our”) respects your privacy. This Privacy Policy explains how we collect, use, disclose, and protect information when you visit tornbyjeffstrong.com or purchase products from us.

By using this website, you agree to the collection and use of information in accordance with this Privacy Policy.

1. Information We Collect

We may collect the following types of information:

Information you provide directly

  • Name
  • Email address
  • Billing address
  • Shipping address
  • Phone number
  • Payment-related information submitted in connection with a purchase
  • Any information you provide through contact forms, newsletter signups, surveys, or other communications

Information collected automatically

  • IP address
  • Browser type
  • Device information
  • Pages viewed
  • Referring website
  • Date and time of access
  • General usage and analytics data

Cookies and similar technologies

We may use cookies, pixels, and similar technologies to remember preferences, support site functionality, analyze traffic, and improve marketing performance. You can control cookies through your browser settings, though some site features may not function properly if cookies are disabled.

2. How We Use Your Information

We may use your information to:

  • Provide, operate, and improve our website
  • Process and fulfill orders
  • Send order confirmations, shipping updates, and customer service communications
  • Respond to inquiries
  • Send marketing emails, newsletters, or promotional messages if you opt in
  • Monitor site performance, trends, and usage
  • Prevent fraud, unauthorized transactions, and misuse of the website
  • Comply with legal obligations and enforce our policies

3. Payments

Payments may be processed by third-party payment processors, such as Stripe, PayPal, or other providers. We do not store full payment card details on our own servers unless expressly stated. Payment information is handled according to the applicable payment processor’s privacy policy and terms.

4. Sharing of Information

We do not sell your personal information for money. We may share information with third parties in the following situations:

  • Service providers that help operate our website, process payments, fulfill orders, send emails, host content, or analyze traffic
  • Shipping and fulfillment partners to deliver your order
  • Analytics and advertising providers to understand site usage and improve marketing
  • Legal and compliance purposes if required by law, subpoena, court order, or to protect rights, safety, and property
  • Business transfers in connection with a merger, acquisition, sale, or transfer of assets

5. Email Marketing and Communications

If you subscribe to our emails, we may send updates, promotions, or other marketing content. You can unsubscribe at any time by clicking the unsubscribe link in our emails or contacting us at hello@tornbyjeffstrong.com.

We may still send non-marketing communications related to orders, account activity, or customer service.

6. Analytics and Advertising

We may use third-party tools such as Google Analytics, Meta Pixel, or similar services to understand how visitors use our site and to improve content, advertising, and customer experience.

These tools may use cookies or similar technologies and may collect information about your activity across time and across websites, subject to their own privacy practices.

7. Data Retention

We retain personal information for as long as reasonably necessary to:

  • Fulfill the purposes described in this Privacy Policy
  • Complete transactions and provide customer support
  • Comply with legal, tax, accounting, and reporting obligations
  • Resolve disputes and enforce agreements

8. Data Security

We use reasonable administrative, technical, and physical safeguards designed to protect personal information. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

9. Your Choices

Depending on your location, you may have certain rights regarding your personal information, including the right to:

  • Request access to personal information we hold about you
  • Request correction or deletion of your information
  • Opt out of marketing emails
  • Adjust cookie settings through your browser

To make a privacy-related request, contact us at hello@tornbyjeffstrong.com.

10. Children’s Privacy

This website is not directed to children under 13, and we do not knowingly collect personal information from children under 13. If you believe a child has provided personal information to us, contact us and we will take appropriate steps to remove it.

11. Third-Party Links

Our website may contain links to third-party websites, retailers, podcasts, social platforms, or other external services. We are not responsible for the privacy practices or content of those third parties. Please review their privacy policies before providing personal information.

12. International Visitors

If you access this website from outside the United States, your information may be transferred to and processed in the United States or other countries where our service providers operate.

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated “Last Updated” date. Your continued use of the website after changes are posted constitutes acceptance of the revised policy.

14. Contact Us

If you have questions about this Privacy Policy or our privacy practices, contact us at:

Coolstream LLC

hello@tornbyjeffstrong.com